Sheraton Grand Mirage Resort, Port Douglas, Port Douglas ~ Reviews, Room Choices & Prices 2025

Book with us

Up to 10% cheaper

than on Booking.com

Key details

About the Resort

Port Douglas Road, Port Douglas, Australia, 4877

Sheraton Grand Mirage Resort, Port Douglas, is positioned within Australia's first eco-certified destination, serving as a gateway to two UNESCO World Heritage sites: the Great Barrier Reef and the Daintree Rainforest. The resort spans 147 hectares of lush tropical gardens and includes over two hectares of saltwater lagoon pools, allowing guests to immerse themselves in a pristine natural setting. Renowned for its commitment to sustainability, the resort actively participates in environmental conservation and recycling initiatives. The resort has also achieved numerous accolades, including nine chef's hats and recognition in the Gourmet Traveller Food Guide.

Location

Sheraton Grand Mirage Resort is located directly on Four Mile Beach, providing guests easy access to stunning turquoise waters and pristine white sands. It serves as an excellent base for day trips to the Great Barrier Reef and Daintree Rainforest, both UNESCO World Heritage sites. Transportation options from Cairns Airport include shuttle services and private transfers, ensuring convenient travel to and from the resort.

Rooms

The resort offers a variety of spacious guest rooms, suites, and villas with tranquil designs and soothing neutral tones. Some accommodations come with direct access to saltwater lagoon pools, enhancing the luxury experience. Each room boasts expansive windows for stunning views of tropical gardens or lagoons, along with amenities such as marble bathrooms, and private balconies.

Eat & Drink

Onsite restaurants at the resort feature a fusion of Australian and international cuisines, including local Far North Queensland produce. Feast Restaurant serves as a 'Gathering Place' for meals with family and friends, while The Deck offers al fresco dining with an Italian ala carte menu that pays homage to local history. The Daintree Bar specializes in craft cocktails and local beers, and Lagoon House Pool Bar serves fresh local dishes and tropical drinks.

Leisure & Business

The resort features over two hectares of swimmable, saltwater lagoon pools complete with cabanas and a swim-up bar. There is an 18-hole golf course for guests to enjoy, along with various outdoor activities available nearby. Spa and wellness facilities include relaxation spaces and gourmet dining options, creating an idyllic setting for leisure.

View all

Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Guest room 1 King Lagoon view

Max:

3 persons

42 m²

Bed options:

1 King-size bed

Pool view

Shower

Coffee machine

room details

Check Prices

Studio 1 King Garden view

Max:

3 persons

42 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

Check Prices

Studio 1 King Lagoon view

Max:

3 persons

52 m²

Bed options:

1 King-size bed

Pool view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore available ways to reach your dream destination

City Centre

Port Douglas 1.9 km

Airports

Cairns (CNS) 64.6 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Tropical Oasis!

“I loved the spacious tropical-style room with a comfortable bed that made my stay so enjoyable.” view full review

Refreshing Shower!

“The large shower had excellent water pressure, providing a refreshing experience after a long day.” view full review

Accessible Pool Area

“The massive pool area was beautifully designed, allowing easy access for all, making it a relaxing spot for everyone.” view full review

Fun Activities!

“The indoor snooker table and outdoor table tennis were fantastic additions that kept us entertained during our stay!” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Hiking
Cycling
Tennis court
Golf course
Billiard tables
Table tennis

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services

Dining

In-room breakfast
Restaurant
Poolside snack bar
Picnic area/ Tables
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Saltwater pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Body scrub
Facial
Treatment room
Body wraps
Full body massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Port Douglas Road, Port Douglas, Australia, 4877

Map view

Port Douglas Road, Port Douglas, Australia, 4877

City landmarks

Zoo

Wildlife Habitat Port Douglas

2.8 km

Mirage Country Club

1.6 km

48 Island Point Rd

Trinity Bay Lookout

2.1 km

87-109 Port Douglas Rd

Oaks Resort Port Douglas

970 m

Great Barrier Reef

Agincourt Reef

2.1 km

Museum

Port Douglas Court House Museum

1.6 km

Church

St Mary's by The Sea chapel

2.4 km

50 Murphy St

Flagstaff Hill Lookout

2.1 km

Beachfront Mirage

1.9 km

Gallery

Studio 49 Artisan Gallery

2.0 km

Gallery

Ngarru Gallery

2.1 km

Murphy Street

2.0 km

Gallery

Des Spencer Art

2.2 km

Park

Bruno Riedweg Memorial Park

1.7 km

Blue Dive Port Douglas

2.3 km

Port Douglas Plaza

Discover Port Douglas

1.5 km

Rainforest Habitat Wildlife Sanctuary

2.7 km

Anzac Park

2.4 km

cnr Mowbray St & Esplanade

Surf Life Saving Club

1.5 km

Marina

Crystalbrook Superyacht Marina

3.5 km

2/42 Garrick St

Port Douglas Uncovered

2.6 km

Park

Bruno Reidwig Park

2.2 km

1 Spinnaker Close

Port Douglas Yacht Club

1.7 km

Dicksons Inlet

2.0 km

44 Grant St

Aquarius

2.0 km

32 Macrossan St

Wellness@Port Day Spa

2.1 km

Church

Generations Church

1.8 km

Beach

Four Mile Beach

3.3 km

Macrossan Street

3.3 km

Marina Mirage

3.4 km

Nearby

Rainforest Habitat Wildlife Sanctuary

1.2 km

87-109 Port Douglas Rd

Oaks Resort Port Douglas

990 m

Restaurants

Feast Restaurant

10 m

Port Douglas Road Sheraton Grand Mirage Resort

Reviews and Ratings

Feedback from previous guests about their experience. <br />

66%

liked the resort and would come back

Beautiful grounds

Comfortable rooms

Expensive dining

Forgetful wait staff

6.6/10

Nice

Rooms

6.5

Location

8.3

Service

6.0

Dining

5.8

4/5 based on 1202 reviews

#21 of 42 hotels in Port Douglas based on Tripadvisor

Walt

United States, January 2025

6.0/10

Rooms

Service

Location

Dining

Facilities

Stephen

United States, December 2024

7.4/10

I had a lovely holiday at the hotel. The grounds are beautiful with a variety of pools, and our lagoon room was nice, albeit located near a less enjoyable pool. While the staff was friendly and accommodating, the dining experience left much to be desired, particularly in terms of food quality and pricing. Overall, I would return if they improved the food options.

Rooms

8.0

Our lagoon room was comfortable with a nice pool access, though it had a little mold in the bathroom. Overall, it was clean and lovely.

Service

7.0

The staff were outstanding and very welcoming, but the wait staff could use more training as they often forgot our coffee at breakfast.

Location

9.0

The hotel had easy access to the beach and plenty of pool areas to enjoy, which made for nice, relaxing walks.

Dining

5.0

The dining was disappointing; the food was overpriced and lacked flavor, and the breakfast pastries were heavy and unappetizing.

Facilities

9.0

With multiple lovely pools and great grounds, the facilities were definitely a high point of our stay.

Beautiful grounds

Expensive dining

Leon

United States, November 2024

5.0/10

My stay at the resort was quite disappointing, to be honest. While the tropical gardens were beautiful, the state of the rooms and the overall cleanliness left much to be desired. I had high hopes for a luxurious getaway, but I walked away feeling let down, especially considering the price. I'll likely look for other options next time.

Rooms

5.0

The room had a terrible smell with noticeable mold, and it was far from the lagoon view we expected.

Service

5.0

Housekeeping neglected the room, and despite raising the issues, there was little follow-up or action taken.

Location

6.0

The grounds and gardens are a strong point, but the overall property feels outdated.

Dining

5.0

Dining was okay, but nothing exceptional; I faced long waits and overlooked orders.

Facilities

5.0

The pools are nice, but poorly maintained with damaged linings.

Jacob

United States, November 2024

7.6/10

The Sheraton Gran Mirage Resort is a stunning tropical getaway with beautiful gardens and a fantastic pool area. The rooms offer a luxurious feel, especially with options like swim-up entries. However, the service can be inconsistent, with some guests experiencing issues with cleanliness and responsiveness. Overall, it's a great option for those wanting to relax or explore the local attractions.

Rooms

7.0

The rooms are spacious and comfortable, featuring a large bathroom and excellent amenities like a mini bar and coffee machine. My only issue was the cleanliness of the first room, which was unfortunately not up to standard.

Service

6.0

The service was hit or miss. While some staff were fantastic and attentive, I encountered some delays and issues with room service that detracted from my experience.

Location

9.0

The resort is perfectly located just moments from the beautiful beach and a short drive to the town center, making it easy to explore local restaurants and attractions.

Dining

7.0

The dining options were varied, but I found some areas needed improvement, particularly with the breakfast service which could run out of items quickly.

Facilities

8.0

The amenities, including the expansive pool area and gardens, are impressive and provide plenty of options for relaxation or adventure.

Sam

United States, August 2024

8.0/10

I just got back from a delightful trip to Port Douglas and had a lovely stay at this hotel. The lagoon entry room was a great choice, offering beautiful views and easy access to the area. The staff, especially Graham, were outstanding and helped make our diving trip unforgettable. Unfortunately, the dining options could use some improvement, especially at Harrison's, which felt lacking in atmosphere. Overall, it was a wonderful experience but some areas could definitely use a bit more attention.

Rooms

9.0

The lagoon entry room was stunning and far exceeded my expectations with its modern aesthetics and comfort.

Service

8.0

Most of the staff were incredibly helpful and attentive, particularly with arranging our Barrier Reef trip.

Location

9.0

The location was fantastic, with easy access to the lagoon and proximity to the main hotel area.

Dining

7.0

The breakfast was absolutely amazing with a wide variety of offerings, but dining at Harrison's could use a boost in ambiance.