Sheraton Grand Mirage Resort, Port Douglas, Port Douglas - Reviews, Rooms Options & Prices 2025

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About the Resort

Port Douglas Road, Port Douglas, Australia, 4877

Sheraton Grand Mirage Resort, Port Douglas, is positioned along Four Mile Beach, Australia's first eco-certified destination near two UNESCO World Heritage sites. The resort blends luxury with environmental responsibility, offering a rich history that pays homage to local cane cutters. With expansive saltwater lagoon pools, lush tropical gardens, and award-winning dining options, it provides guests with an unforgettable experience in a stunning natural setting.

Location

Located in Port Douglas, the resort is a quick trip from the marina to the Great Barrier Reef and the Daintree Rainforest. Guests have easy access to explore these natural wonders and the surrounding area. Transportation options include shuttle services and private transfers from Cairns Airport, making it convenient for travelers.

Rooms

The resort features serene guest rooms, suites, and villas, some providing direct access to saltwater lagoon pools. Each room boasts views of tropical gardens or lagoons, offering a spacious and tranquil retreat with modern amenities like marble bathrooms and sitting areas. Select accommodations include expansive windows and private balconies.

Eat & Drink

Onsite dining options include Feast Restaurant, known as a 'Gathering Place' that celebrates fresh Far North Queensland produce. The Deck offers an Italian ala carte menu in a beautiful al fresco setting. Lagoon House Pool Bar serves tropical cocktails and fresh local produce, providing delightful experiences for every meal.

Leisure & Business

Guests can enjoy over two hectares of swimmable, saltwater lagoon pools with cabanas and a swim-up bar. The resort also offers luxurious spa services and wellness options that enhance relaxation amid the tropical landscape. Additionally, there are 18 flexible indoor and outdoor meeting and event spaces available for gatherings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

3 persons

42 m²

Bed options:

1 King Size Bed

Pool view

Shower

Coffee machine

room details

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King Studio

Max:

3 persons

42 m²

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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King Studio

Max:

3 persons

52 m²

Bed options:

1 King Size Bed

Pool view

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Port Douglas 1.2 mi

Airports

Cairns (CNS) 40.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Accessible Comfort

“The accessible features provided comfort and ease, making the stay enjoyable without any hassle.” view full review

Immaculate Pools

“The pools were exceptionally clean and inviting, ideal for a refreshing swim day or night.” view full review

Breakfast Bonanza

“The breakfast selection was impressive, offering everything from fresh fruits to made-to-order omelettes.” view full review

Luxurious Suites

“The one-bedroom presidential suite was a highlight, featuring stunning decor and a cozy living area.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Fire extinguishers

Sports & Fitness

Fitness center
Diving
Snorkeling
Hiking
Cycling
Tennis court
Golf course
Pool tables
Table tennis

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services

Dining

In-room breakfast
Restaurant
Poolside snack bar
Picnic area/ Tables
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Saltwater pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness center
Body scrub
Facial
Treatment room
Body wraps
Full body massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Port Douglas Road, Port Douglas, Australia, 4877

Map view

Port Douglas Road, Port Douglas, Australia, 4877

City landmarks

Zoo

Wildlife Habitat Port Douglas

1.7 mi

Mirage Country Club

5200 ft

48 Island Point Rd

Trinity Bay Lookout

1.3 mi

87-109 Port Douglas Rd

Oaks Resort Port Douglas

3200 ft

Great Barrier Reef

Agincourt Reef

1.3 mi

Museums

Port Douglas Court House Museum

5200 ft

Church

St Mary's by The Sea chapel

1.5 mi

50 Murphy St

Flagstaff Hill Lookout

1.3 mi

Beachfront Mirage

1.2 mi

Gallery

Studio 49 Artisan Gallery

1.3 mi

Gallery

Ngarru Gallery

1.3 mi

Murphy Street

1.3 mi

Gallery

Des Spencer Art

1.4 mi

Parks

Bruno Riedweg Memorial Park

1.0 mi

Blue Dive Port Douglas

1.4 mi

Port Douglas Plaza

Discover Port Douglas

4900 ft

Rainforest Habitat Wildlife Sanctuary

1.7 mi

Anzac Park

1.5 mi

cnr Mowbray St & Esplanade

Surf Life Saving Club

5000 ft

Marina

Crystalbrook Superyacht Marina

2.2 mi

2/42 Garrick St

Port Douglas Uncovered

1.6 mi

Parks

Bruno Reidwig Park

1.4 mi

1 Spinnaker Close

Port Douglas Yacht Club

1.0 mi

Dicksons Inlet

1.3 mi

44 Grant St

Aquarius

1.3 mi

32 Macrossan St

Wellness@Port Day Spa

1.3 mi

Church

Generations Church

1.1 mi

Beach

Four Mile Beach

2.1 mi

Macrossan Street

2.0 mi

Marina Mirage

2.1 mi

Nearby

Rainforest Habitat Wildlife Sanctuary

3800 ft

87-109 Port Douglas Rd

Oaks Resort Port Douglas

3300 ft

Restaurants

Feast Restaurant

100 ft

Port Douglas Road Sheraton Grand Mirage Resort

Reviews and Ratings

Feedback from previous guests about their experience

66%

liked the resort and would come back again

Beautiful grounds

Comfortable rooms

Expensive dining

Forgetful wait staff

6.6/10

Nice

Rooms

6.5

Location

8.3

Service

6.0

Dining

5.8

4/5 based on 1202 reviews

#21 of 42 hotels in Port Douglas based on Tripadvisor

Walt

United States of America, January 2025

6.0/10

Rooms

Service

Location

Dining

Facilities

Stephen

United States of America, December 2024

7.4/10

I had a lovely holiday at the hotel. The grounds are beautiful with a variety of pools, and our lagoon room was nice, albeit located near a less enjoyable pool. While the staff was friendly and accommodating, the dining experience left much to be desired, particularly in terms of food quality and pricing. Overall, I would return if they improved the food options.

Rooms

8.0

Our lagoon room was comfortable with a nice pool access, though it had a little mold in the bathroom. Overall, it was clean and lovely.

Service

7.0

The staff were outstanding and very welcoming, but the wait staff could use more training as they often forgot our coffee at breakfast.

Location

9.0

The hotel had easy access to the beach and plenty of pool areas to enjoy, which made for nice, relaxing walks.

Dining

5.0

The dining was disappointing; the food was overpriced and lacked flavor, and the breakfast pastries were heavy and unappetizing.

Facilities

9.0

With multiple lovely pools and great grounds, the facilities were definitely a high point of our stay.

Beautiful grounds

Expensive dining

Leon

United States of America, November 2024

5.0/10

My stay at the resort was quite disappointing, to be honest. While the tropical gardens were beautiful, the state of the rooms and the overall cleanliness left much to be desired. I had high hopes for a luxurious getaway, but I walked away feeling let down, especially considering the price. I'll likely look for other options next time.

Rooms

5.0

The room had a terrible smell with noticeable mold, and it was far from the lagoon view we expected.

Service

5.0

Housekeeping neglected the room, and despite raising the issues, there was little follow-up or action taken.

Location

6.0

The grounds and gardens are a strong point, but the overall property feels outdated.

Dining

5.0

Dining was okay, but nothing exceptional; I faced long waits and overlooked orders.

Facilities

5.0

The pools are nice, but poorly maintained with damaged linings.

Jacob

United States of America, November 2024

7.6/10

The Sheraton Gran Mirage Resort is a stunning tropical getaway with beautiful gardens and a fantastic pool area. The rooms offer a luxurious feel, especially with options like swim-up entries. However, the service can be inconsistent, with some guests experiencing issues with cleanliness and responsiveness. Overall, it's a great option for those wanting to relax or explore the local attractions.

Rooms

7.0

The rooms are spacious and comfortable, featuring a large bathroom and excellent amenities like a mini bar and coffee machine. My only issue was the cleanliness of the first room, which was unfortunately not up to standard.

Service

6.0

The service was hit or miss. While some staff were fantastic and attentive, I encountered some delays and issues with room service that detracted from my experience.

Location

9.0

The resort is perfectly located just moments from the beautiful beach and a short drive to the town center, making it easy to explore local restaurants and attractions.

Dining

7.0

The dining options were varied, but I found some areas needed improvement, particularly with the breakfast service which could run out of items quickly.

Facilities

8.0

The amenities, including the expansive pool area and gardens, are impressive and provide plenty of options for relaxation or adventure.

Sam

United States of America, August 2024

8.0/10

I just got back from a delightful trip to Port Douglas and had a lovely stay at this hotel. The lagoon entry room was a great choice, offering beautiful views and easy access to the area. The staff, especially Graham, were outstanding and helped make our diving trip unforgettable. Unfortunately, the dining options could use some improvement, especially at Harrison's, which felt lacking in atmosphere. Overall, it was a wonderful experience but some areas could definitely use a bit more attention.

Rooms

9.0

The lagoon entry room was stunning and far exceeded my expectations with its modern aesthetics and comfort.

Service

8.0

Most of the staff were incredibly helpful and attentive, particularly with arranging our Barrier Reef trip.

Location

9.0

The location was fantastic, with easy access to the lagoon and proximity to the main hotel area.

Dining

7.0

The breakfast was absolutely amazing with a wide variety of offerings, but dining at Harrison's could use a boost in ambiance.